To be a trusted, ethical, and profitable provider of safe, quality collision repairs that provides exceptional value to our customers.
Establish lasting relationships with our customers by exceeding their expectations and gaining their trust and repeat business through exceptional service.
Guarantee our customers receive the best possible repair for their money while protecting their safety and the value of their vehicles.
Maintaining a safe and stimulating work environment for all employees.
Be an organization that focuses on improving the quality of life of our employees and their family’s through beneficial and stable long-term careers.
Serves and supports our community through sponsorships for local organizations, local youth sports, and scholastic club projects and activities.
Choosing a Collision Repair Facility:
Being involved in a collision is stressful, but choosing a quality collision repair facility doesn't have to be…
Your vehicle may be the second largest investment you make in your lifetime. Finding a quality collision repair business by asking the right questions and taking a tour of a collision repair business can help you decide if your investment will be in the best hands. If you feel comfortable after your visit, chances are you will be satisfied with the repair.
If you are in an accident or collision in California, state law dictates that you have the right to take your vehicle to the repair shop of your choice. Never get pressured into having your car repaired by your insurance company or at the first repair shop your vehicle was towed to. All Auto Collision Repair shops are not built alike. At Carlsbad Collision Center we believe in the highest customer satisfaction and promise to deliver proven results leaving you with a car that looks as nice (or nicer) than the day you bought it. Your insurance company cannot require you to go a particular repair facility, so don’t settle for second or third best collision repair, count on Carlsbad Collision Center for all your vehicle needs. Call now at 760-476-1027 to schedule your collision repair estimate and or repairs today.
Start shopping for a collision repair facility before you need one.
Ask friends and associates for recommendations or consult local consumer organizations.
Look for a clean, well-organized facility, with vehicles in the parking lot that are at least equal in value to your own.
Look for a facility that has modern equipment, such as a three-dimensional measuring system, or a paint mixing system and spray booth, as an indicator that the business is up-to-date with technology.
Look for a facility that has a courteous staff that is willing to answer your questions.
Ask if the repair facility specializes or if it usually handles your type of repair work.
Ask about the repair warranties offered at the facility. Most professional collision repair facilities offer warranty programs to protect you if something does not work properly after the repair is complete.
Look for evidence of properly trained and certified technicians.
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